Lowhosting Services of Davide Gennari below will be defined "Lowhosting", or trivially "We", with registered office in "Via Benetti, 9, 45019 Taglio di Pò, RO, Italy".
By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
Permission is granted to temporarily download one copy of the materials
(information or software) on LowHosting's web site for personal,
non-commercial transitory viewing only. This is the grant of a license,
not a transfer of title, and under this license you may not:
This license shall automatically terminate if you violate any of these restrictions and may be terminated by LowHosting at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
The materials on LowHosting's web site are provided "as is". LowHosting makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, LowHosting does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
In no event shall LowHosting or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on LowHosting's Internet site, even if LowHosting or a LowHosting authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on LowHosting's web site could include technical, typographical, or photographic errors. LowHosting does not warrant that any of the materials on its web site are accurate, complete, or current. LowHosting may make changes to the materials contained on its web site at any time without notice. LowHosting does not, however, make any commitment to update the materials.
LowHosting has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by LowHosting of the site. Use of any such linked web site is at the user's own risk.
LowHosting has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by LowHosting of the site. Use of any such linked web site is at the user's own risk.
LowHosting may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
Any claim relating to LowHosting's web site shall be governed by the laws of the State of ITALY without regard to its conflict of law provisions.
The Company reserves the right to temporary or permanent suspend or termination(And delete all datas) of service in the event of non-payment of what is due within the established times. This interruption does not relieve the Underwriter from its liability in connection with the payment of the sums due, increased by legal interest and the credit recovery costs.
For some types of dedicated services you cannot request cancellation if there is already an invoice issued for that service, in some special cases you can pay a penalty of EUR 15 to pay for the failure to cancel the service in time.
we commit to ensuring the following Service levels:
(a) GE-OPENVZ* Services:
Monthly availability rate: 97.5%
(b) All Other Services:
Monthly availability rate: 99.95%
“Monthly availability rate” should be understood as: the total number of minutes in the month considered as a deduction made from the number of minutes of unavailability over the month
concerned. The total is divided by the total number of minutes in the month.
“Unavailability” should be understood to mean: the loss of access to and inability to reboot the VPS,
for more than three (3) consecutive minutes from the moment an Incident ticket has been opened by
the Customer.
The Service level agreements made above are subject to the exclusions below, and on the conditions that in the event of unavailability the Customer shall collaborate with us to reestablish the Service.
This agreement does not in any way concern the availability of elements that are under the Customer’s control, such as software or applications installed on the VPS and used by the Customer.
This service level agreement is not applicable in the event that we are unable to perform the technical operations required to check the service state due to the Customer’s configuration of their VPS.
If we confirms that a VPS is available and in good working order, we are released from the obligation under the SLA. However, in this case, upon the Customer’s request, we agrees to assist them in identifying the cause of the issues found by the Customer.
If we identify an Unavailability, we complete the diagnostic and works in collaboration with the Customer to reestablish availability.
If the service level set out above is not reached, the Customer can request the following credits :
• Unfulfilled availability rate:
(a) GE-OPENVZ* Services:
Credit equal to 10% of the monthly amount paid by the Customer for the month during
which the components were affected by the Unavailability, if the availability rate
identified is equal or lower than 97.5%.
(b) All Other Services:
Credit equal to 10% of the monthly amount paid by the Customer for the month during
which the components were affected by the Unavailability, if the availability rate
identified is equal or lower than 99.5%.
It is expressly agreed that for the Customer, the aforementioned credits represent a flat-rate
compensation for any damage resulting from our non-compliance with the relevant service commitments. As a result, the Customer renounces the right to submit any other request, demand
and/or action.
If an incident results in our side failing to comply with several commitments in the Service Level Agreement, the credits cannot be accumulated. When credit compensation is applied, it is provided as generously as possible to the Customer. Furthermore, the total accumulated compensation able to be attributed over the course of a month for all incidents combined cannot exceed 100% of the total monthly amount billed to the Customer.
The Customer cannot under any circumstances use this article and request the aforementioned credit compensation in the event of unavailability resulting in full or in part from:
Some resources are subject to a fair-usage rule and this means that it is forbidden to abuse, we are very large with quantities and do not set a real limit but when the action of a customer can also create problems for other people in the same node/network this violates the fair use policy.
Except in rare cases we will contact you before taking any action on your service or account and we will ask you for explanations and if the abuse is caused by excessive use of resources (e.g. network bandwidth) and you requires this massive use we will arrange a solution for you.
We reserve the right to suspend any service without prior notice if the abuse vastness is excessive.
This Acceptable Use Policy (this “Policy”) describes prohibited uses of the services offered by LowHosting (the “Services”) and the websites located at https://lowhosting.org/ and https://lowhosting.com/. The examples described in this Policy are not exhaustive. We may modify this Policy at any time by posting a revised version. By using the Services or accessing the our Site, you agree to the latest version of this Policy. If you violate the Policy or authorize or help others to do so, we may suspend or terminate your use of the Services.
You may not use, or encourage, promote, facilitate or instruct others to use, the Services or our Site for any illegal, harmful, fraudulent, infringing or offensive use, or to transmit, store, display, distribute or otherwise make available content that is illegal, harmful, fraudulent, infringing or offensive. Prohibited activities or content include:
The following are prohibited from use on our server and may not be uploaded or run. Reasons for banning them include adverse effects on server load, invitations to hackers/spammers/criminal activity, etc.
Violation will result in immediate suspension without prior notice of the service.
You may not use the Services to violate the security or integrity of any network, computer or communications system, software application, or network or computing device (each, a “System”).
Prohibited activities include:
You may not make network connections to any users, hosts, or networks unless you have permission to communicate with them.
Prohibited activities include:
You will not distribute, publish, send, or facilitate the sending of unsolicited mass e-mail or other messages, promotions, advertising, or solicitations (like “spam”), including commercial advertising and informational announcements. You will not alter or obscure mail headers or assume a sender’s identity without the sender’s explicit permission. You will not collect replies to messages sent from another internet service provider if those messages violate this Policy or the acceptable use policy of that provider.
We reserve the right, but do not assume the obligation, to investigate any violation of this Policy or misuse of the Services or our Site. We may:
We may report any activity that we suspect violates any law or regulation to appropriate law enforcement officials, regulators, or other appropriate third parties. Our reporting may include disclosing appropriate customer information. We also may cooperate with appropriate law enforcement agencies, regulators, or other appropriate third parties to help with the investigation and prosecution of illegal conduct by providing network and systems information related to alleged violations of this Policy.
Suspend your service without notice.
If you become aware of any violation of this Policy, you will immediately notify us and provide us with assistance, as requested, to stop or remedy the violation. To report any violation of this Policy, please follow our abuse reporting process.
Lowhosting Services of Davide Gennari below will be defined "Lowhosting", or trivially "We", with registered office in "Via Benetti, 9, 45019 Taglio di Pò, RO, Italy".
We remind you that the processing of personal data means any operation or set of operations, carried out with or without the aid of digital tools, concerning the collection, registration, organization, storage, consultation, processing, the modification, selection, extraction, comparison, use, interconnection, blocking, communication, dissemination, deletion and destruction of data, even if not recorded in a data archive.
This information applies when you visit our website or our social media channels; when you purchase our services and use our applications; when you sign up for our newsletter; request our assistance or you are a supplier, partner, consultant or any other person who has business relations with us.
The information and data you provide will be treated in compliance with the applicable regulations and standards (including, by way of example but not limited to, the General Data Protection Regulation - EU Regulation 2016/679 - General Data Protection Regulation or “GDPR ").
The data processing carried out by us is based on the principles of correctness, lawfulness, transparency, accuracy, integrity, confidentiality, limitation of the purposes and conservation and minimization of data.
We base the processing of your personal data on different legal bases:
a) Navigation data
For the proper functioning of our site and the services provided, IT systems and software procedures are required which, during their normal operation, acquire certain personal data, the transmission of which is implicit in the use of internet communication protocols.
These are data that are not collected to be associated with identified subjects, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified (eg IP addresses).
These data are used only for anonymous statistical information regarding the use of the service and to check its correct functioning and are kept for the period strictly necessary and in any case in compliance with the regulations in force.
b) Customer data
In order to be able to provide the services provided in the contractual agreements, carry out marketing activities and comply with tax obligations and foreseen by current regulations, we will collect the following customer data: Name - Surname - Company name (in case of subject other than private) - Tax code - VAT number (in the case of a subject other than private) - Address - City - Cap - Province - Telephone numbers - Email addresses.
These data will be kept for the purpose of providing the services, as well as for promotional activities and for a period of 10 years starting from the termination of the contractual relationship.
For tax purposes and other legal obligations, the same data will be kept for 10 years, unless the law allows a longer period of storage; long, also due to the maturing of the limitation period for any rights claimed by third parties.
c) Supplier data
In order to ensure the smooth running of the employment relationship, we need the contact details of the relevant subjects operating within the supplier company (such as names, surnames, telephone numbers and e-mail addresses).
We also need all the data necessary for issuing the invoice, as well as the bank details needed to pay for the services purchased (if it is part of the contractual agreements stipulated).
For the aforementioned purposes the data will be kept for a period of one year starting from the termination of the contractual relationship.
For purposes of a fiscal nature and for other legal obligations, the data will be kept for 10 years, unless the law allows for a longer period of storage; long, also due to the maturing of the limitation period for any rights claimed by third parties.
d) Data related to the registration of domain names
For the registration of domain names we will only carry out the strictly necessary treatments and if you do not provide the data it will be impossible to provide the service.
The data provided may be communicated to third parties exclusively for the aforementioned purposes (national and foreign registration authorities).
At the end of the registration of the domain, as provided by each of the relevant Registers, the data provided will be published on the WHOIS (public database that contains all the data of the domain name holders).
These data will be kept for a period of 6 months starting from the deletion of the domain name to which they refer, unless further storage is imposed by order of a judicial or administrative authority.
e) Data of third parties provided by the interested party
It could happen that you provide the data of third parties to request the assignment of domain names or to differentiate the billing contacts (in case your customer directly pays for the service). In this circumstance you will be the exclusive owner of the processing of the aforementioned data with related legal obligations and responsibilities.
These data will be stored exclusively for tax purposes (invoicing) for a period of 10 years and for a period of 6 months starting from the cancellation of the domain name to which they refer (domain registration for third parties), unless the law requires or allow a longer storage period; long.
f) Cookies
Access to the lowhosting.org/lowhosting.com site may involve the sending, by our servers to the user's PC, of so-called "cookies", ie files that allow information to be obtained about the pages visited in order to make them more convenient; quick use of various services.
The use of cookies is limited to the duration of the single session (except for technical cookies of Tawk.to that have a prolonged expiration), and does not in any way allow the acquisition of personal identification data of the user. The acquired data will not be stored but will be deleted when the browser is closed.
You can choose at any time to disable cookies simply by changing the browser settings; however, we remind you that deactivating cookies can slow down or prevent access to certain sections of the site.
g) Traffic data
We inform you of the existence of the log of the connections (LOG), in which the data relating to the telematic traffic are kept, in the terms and according to the timescales foreseen by law.
Once the statutory retention period has expired, and unless otherwise indicated by the Authority with administrative or judicial provision, the aforementioned data will be destroyed and will no longer be relevant; guaranteed the possibility of obtaining a copy.
We may send you marketing communications relating to your services, products, promotions or events via e-mail, telephone and social networks.
These communications may also be customized taking into account your preferences (expressly indicated or deducted from visits to the lowhosting.org/lowhosting.com website or based on the links you clicked on).
Before starting any marketing activity and if required by applicable laws, we will ask you to give us your consent, which you can still revoke by sending an email request to privacy@lowhosting.org .
Even in the event of withdrawal of consent to the receipt of marketing communications, you may still receive other types of communications (for example important notices of a technical or administrative nature).
The Data Controller carried out through the site is Lowhosting Services of Davide Gennari with registered office at Via Benetti, 9, 45019 Taglio di Pò, RO, Italy.
The appointed DPO (Data Protection Officer) can be contacted at the following address dpo@lowhosting.org for all information relating to the processing personal data and to provide the list of all the managers involved in the management.
The recipients of the personal data collected are:
The complete list of data processors can be requested by sending an email to privacy@lowhosting.org .
In order to be able to provide some services regulated in the contract (such as registration of international domain names), some of your data may be transferred outside the European Economic Area. In particular:
In the aforementioned circumstances the companies receiving the data guarantee us standards of protection, thanks to appropriate technical, organizational and legal measures.
As an interested party, you will be able to exercise your rights pursuant to articles from 16 to 22 of EU Regulation 679/16:
Art. 16 - Right of rectification
You have the right to obtain from the data controller the rectification of inaccurate personal data that concerns you without undue delay. Taking into account the purposes of the processing, you have the right to obtain the integration of incomplete personal data, even providing a supplementary statement.
Art. 17 - Right to cancellation
You have the right to obtain from the data controller the deletion of personal data about you without undue delay and the data controller has the obligation to delete personal data without unjustified delay, if one of the following reasons exists:
The data controller, if he has made personal data public and is obliged, pursuant to paragraph 1, to delete them, taking into account the available technology and the implementation costs, takes reasonable measures, including technical, to inform the data controllers who are processing processing personal data of your request to cancel any link, copy or reproduction of your personal data.
Paragraphs 1 and 2 do not apply to the extent that processing is necessary:
Art. 18 - Right to limitation of treatment
You have the right to obtain the treatment limitation from the data controller when one of the following hypotheses occurs:
If the processing is limited pursuant to paragraph 1, such personal data shall be processed, except for storage, only with your consent or for the establishment, exercise or defense of a right in court or to protect the rights of another natural or legal person or for reasons of significant public interest of the Union or a Member State. L 119/44 EN Official Journal of the European Union 4.5.2016 3.
If you have received the processing limitation pursuant to paragraph 1, you are informed by the data controller before the limitation is revoked.
Art. 19 - Right to obtain notification from the data controller in the event of rectification or deletion of personal data or deletion of the same
The data controller informs each of the recipients to whom the personal data were sent of any adjustments or deletions or limitations of the processing carried out pursuant to Article 16, Article 17, paragraph 1, and Article 18, except where proves impossible or involves a disproportionate effort. The data controller informs you of these recipients if you request it.
Art. 20 - Right to portability
You have the right to receive in a structured format, commonly used and readable by an automatic device, the personal data concerning you provided to a data controller and you have the right to transmit such data to another data controller without hindrance from the holder of the processing which you provided if:
In exercising your rights with respect to data portability pursuant to paragraph 1, you have the right to obtain direct transmission of personal data from one data controller to another, if technically feasible.
The exercise of the right referred to in paragraph 1 of this article is without prejudice to Article 17.
The right referred to in paragraph 1 must not affect the rights and freedoms of others.
Art. 21 - Opposition right
You have the right to object at any time, for reasons related to your particular situation, to the processing of personal data concerning you pursuant to Article 6, paragraph 1, letters e) or f), including profiling on the basis of such provisions. The data controller refrains from further processing personal data unless he demonstrates the existence of legitimate cogent reasons for processing that prevail over your interests
