Refund Policy

Returns and Refunds Policy

Lowhosting Services of Davide Gennari below will be defined "Lowhosting", or trivially "We", with registered office in "Via Benetti, 9, 45019 Taglio di Pò, RO, Italy".

  • We issue refunds for digital products within 72 hours of the original purchase of the product.

  • We provide refund only if the customer has not received the product suspension for proven violations of the terms of service. In the event that there are the requirements to apply for reimbursement, our team will contact you to verify your information by requiring also a copy of the identity card of your country or a copy of a clearly visible identification document if needed.

  • The reimbursement must be requested by opening tickets in the customer to the commercial section and specifying the service to be refunded.

  • We recommend contacting us for assistance if you experience any issues receiving or using our products.